Question 1

Do you need a towing licence in Australia?

Accepted Answer

Yes. In New South Wales, tow truck operators and drivers must hold separate authorities issued by Transport for NSW under the Tow Truck Industry Act 1998. Operators attending accident scenes especially need current licences. Before hiring any of South Grafton's 6 providers, verify their Tow Truck Operator and Driver Authority is valid—legitimate operators will show credentials without hesitation.

Question 2

How much does it cost to tow a car in Australia?

Accepted Answer

Expect $100–$250 for local tows in South Grafton, with per-kilometre charges (typically $3–$5/km) for longer distances. Unfortunately, no providers in town publish exact pricing online—only 50% even have websites. Ring ahead for quotes, especially for Pacific Highway breakdowns or tows to Grafton proper across the Clarence River. Get the total cost confirmed before accepting service.

Question 3

What is covered in roadside assistance?

Accepted Answer

Most South Grafton operators offer jump starts, flat tyre changes, emergency fuel delivery, and lockout support alongside towing. With 83% advertising roadside assistance and heavy vehicle capability, you're covered for breakdowns on rural routes. However, only 17% offer confirmed 24-hour service—critical if you're stranded overnight on Armidale Road or the Gwydir Highway. Confirm availability when calling.

Question 4

How long is a tow truck delay?

Accepted Answer

In South Grafton, expect 20–45 minutes for local callouts during business hours. With only 6 providers covering the area and just 17% offering 24-hour service, delays stretch considerably after-hours or during peak accident times on the Pacific Highway. Top-rated operators like TNT Towing (4.9★) and Clarence Valley Tow Trucks (5.0★) typically respond faster—ask for estimated arrival times upfront.

Question 5

Does car insurance cover you for towing?

Accepted Answer

Comprehensive policies often include towing to the nearest repairer after accidents, but limits apply (commonly $500–$1000). Check your policy before calling one of South Grafton's operators. If you're paying out-of-pocket for breakdowns, NRMA or RACV membership may be cheaper than casual towing rates, especially for long-distance runs to Grafton or Coffs Harbour workshops.

Tow Trucks in South Grafton

Clarence Valley Tow Trucks

Bent Street Towing

TNT Towing - Coffs Clarence

Grafton Help Towing Services

Broomy's Towing & Recovery

Campbell Spares

Frequently Asked Questions

Tow Trucks in Other New South Wales Cities