Fitzroy Towing & Transport

Frequently Asked Questions About Fitzroy Towing & Transport

How quickly can Fitzroy Towing & Transport respond to a breakdown on the Bruce Highway?

Response times vary depending on where their trucks are deployed, but locals tell us callouts are often faster than expected. One motorist stranded on the highway had a truck arrive within 40 minutes of calling, while another driver stuck halfway between Mackay and Rockhampton received assistance from Gary, Jodie, and Norm who went out of their way to help. Nathan is known for handling tricky highway jobs, including rescuing a car with a 24-foot caravan in a less-than-ideal spot. Even during peak times, Fitzroy Towing & Transport prioritises urgent highway breakdowns.

Does Fitzroy Towing & Transport tow vehicles on public holidays in Gladstone?

Yes, they've handled emergency jobs on public holidays across Central Queensland. On 29 December 2021, a motorist broke down on a busy Gladstone main road at 6pm on a public holiday evening when no mechanics were available. After other companies declined, Fitzroy Towing & Transport sent a driver all the way from Rockhampton who arrived at 9:20pm and safely towed the car home. Gary and the team are known for accepting jobs others won't take, even on holidays when most operators refuse callouts.

Can Fitzroy Towing & Transport handle caravan towing on the Bruce Highway near Rockhampton?

Absolutely. Nathan has successfully towed a 24-foot caravan from a difficult spot on the Bruce Highway back to the owner's chosen location, and locals tell us he handled it without fuss. Dane is another driver who's completed long-distance van tows, including a 90-minute run to Rockhampton, with customers praising his professionalism. The team also helped a couple who hit a wallaby between Mackay and Rockhampton, with Gary, Jodie, and Norm arranging a hire car lift when they didn't have to.

Who are the key drivers at Fitzroy Towing & Transport that locals recommend?

Owner Gary runs the business alongside Kylie and Taylor, and locals consistently mention their helpfulness with machinery, containers, and vehicle moves. Nathan is well-regarded for his friendly attitude and problem-solving on highway breakdowns, particularly caravan rescues. Dane earns praise for professionalism on long-distance tows, including 90-minute hauls to Rockhampton. Bryce is another driver locals appreciate for his calm handling of roadside emergencies. Norm is part of the crew known for going above expectations, including offering lifts and refreshments to stranded motorists.

Does Fitzroy Towing & Transport provide transport back to town after a tow in Rockhampton?

Yes, drivers frequently offer lifts so customers don't need to arrange taxis or rideshare. One motorist whose vehicle was reversed into received a ride back into Rockhampton from the driver who collected the car. Gary, Jodie, and Norm went further for a couple stranded between Mackay and Rocky, driving them to pick up a hire car and providing complimentary coffee and biscuits in the waiting room. This old-fashioned customer care is something locals tell us sets Fitzroy Towing & Transport apart from other operators in Central Queensland.