Total Towing Service

Frequently Asked Questions About Total Towing Service

Can Total Towing Service handle farm machinery in rural areas around Lismore?

Yes, they're equipped to tow farm machinery weighing up to 9 tonnes across the Northern Rivers region. Their trucks are licensed for heavier loads, making them a practical choice for farmers in Lismore, Ballina, and Alstonville who need equipment like tractors or harvesters shifted. With 12 years in the business, they understand rural access challenges and can coordinate pickups from paddocks or rural properties outside town centres.

Does Total Towing Service offer secure vehicle storage after a breakdown in Ballina?

They operate a 24-hour secure storage facility, which is handy if your vehicle can't be immediately repaired or you're waiting on insurance assessments. Whether it's a car towed from Ballina after an accident or a boat pulled from the Alstonville area, their facility keeps vehicles locked down until you're ready to collect or arrange repairs. This service is particularly useful for insurance claims requiring inspection periods.

How quickly does Total Towing Service respond to emergencies in Lismore?

They provide 24/7 emergency towing across Lismore and the Northern Rivers, so callouts happen around the clock. While specific response times vary depending on location and traffic, their family-run setup means local knowledge of routes through Ballina, Alstonville, and surrounding areas. For urgent breakdowns or accidents, they offer free quotes upfront and dispatch trucks as soon as you contact them, day or night.

Can Total Towing Service move containers for commercial clients in the Northern Rivers?

Container transport is one of their specialised services, and their trucks handle loads up to 9 tonnes, covering shipping containers or portable units across Lismore, Ballina, and Alstonville. This is useful for businesses needing site relocations, construction yard moves, or temporary storage shifts. With Licence No: 11017 and fully licensed drivers, they're legally equipped to manage commercial transport jobs alongside their breakdown and accident work.

Does Total Towing Service work directly with insurance companies for accident towing in Ballina?

Yes, insurance towing is part of their core offering. If you're involved in an accident in Ballina or anywhere across the Northern Rivers, they can coordinate directly with insurers to arrange towing and secure storage at their 24-hour facility. This streamlines claims, as your vehicle goes straight to a safe location with proper documentation. They've been operating for 12 years, so they're familiar with how insurers prefer accident vehicles handled.