Aplus Towing

Frequently Asked Questions About Aplus Towing

Does Aplus Towing offer towing services to the Snowy Mountains and ski resorts like Perisher and Thredbo?

Yes, Aplus Towing covers the entire Snowy Mountains region, including Jindabyne, Perisher, Thredbo, and Cooma. Locals we've spoken to mention the team has handled jobs halfway to camping destinations and beyond. Graham and Hagan are among the operators who've assisted motorists stuck on long-distance routes. Their supertilt flatbed trucks are well-suited for transporting vehicles along mountain roads, making them a reliable choice if you break down heading to or from the snow.

How quickly does Aplus Towing respond to emergency callouts around Canberra and Queanbeyan East?

Aplus Towing is known locally for fast turnaround on emergencies. We've heard of them arriving on-site within two hours for truck breakdowns requiring a supertilt, and in urgent cases—like a car stranded in the middle of Lake George—operator James came out immediately. Their 24/7 availability means you can count on prompt dispatch any time of day or night, whether you're in Canberra, Queanbeyan East, or further afield towards Cooma.

Can Aplus Towing handle heavy vehicle breakdowns like trucks and buses?

Absolutely. Aplus Towing specialises in heavy towing, and their fleet includes supertilt flatbed units designed for trucks, buses, coaches, and machinery weighing multiple tonnes. One local truckie we know of had a gearbox failure and Aplus dispatched a supertilt within two hours—driver was experienced and handled the job efficiently. They've also towed vehicles weighing two and a half tonnes without issue. If you're running heavy machinery or commercial vehicles around Canberra, they're well-equipped to assist.

What kind of customer service can I expect from Aplus Towing's drivers and office team?

Aplus Towing has built a strong reputation for professionalism and genuine care. Operator James, for instance, is known for going the extra mile—he's retrieved cars from Lake George, provided lifts well out of his way, and kept customers relaxed with friendly conversation during stressful situations. Graham and Hagan are also praised locally for their courteous, professional approach. The admin team on the phone is polite and helpful, keeping customers informed throughout. It's clear the family-run operation trains staff to prioritise customer satisfaction.

Will Aplus Towing assist with roadside repairs, or do they only provide towing?

Aplus Towing goes beyond just towing. We've heard of an operator stopping to help a broken-down motorist after work and getting him back on the road without needing a tow—he went out of his way to troubleshoot and fix the issue on-site. While their core service is towing and transport, their 24-hour breakdown assistance means they'll assess whether a roadside fix is possible before loading your vehicle. That hands-on approach has earned them plenty of local goodwill around Queanbeyan East and Canberra.