ACTNOW Towing

Frequently Asked Questions About ACTNOW Towing

How quickly does ACTNOW Towing respond to emergency callouts around Canberra?

ACTNOW Towing is known locally for remarkably fast response times. We've heard from Canberra residents who've had Matthew on site before they even arrived themselves, and another job saw a vehicle picked up and delivered within an hour of the initial call. Weekend emergencies are handled with the same urgency—locals report Saturday morning callouts being dispatched within minutes. Their 24/7 availability from Latham means you're never waiting long, even for breakdowns as far out as Goulburn or down near the coast.

Can ACTNOW Towing handle long distance tows outside the ACT, such as interstate breakdowns?

Absolutely. Matthew has successfully towed vehicles over considerable distances, including a motorhome that broke down 97 kilometres from home near Goulburn and needed delivery to a Fiat dealership in Smithfield—well beyond Canberra's borders. He managed the job despite time and rest limits, showing real commitment to getting stranded travellers sorted. Interstate motorists passing through the ACT regularly rely on ACTNOW for long hauls, and locals tell us the pricing remains reasonable even when distances stretch into New South Wales.

Does ACTNOW Towing have the equipment to tow vehicles with kayaks, camping gear, or unusual loads?

Yes, they're well equipped for awkward or heavily loaded vehicles. One local we know had a car packed to the brim with camping gear and a kayak strapped on top when it broke down far from home. The driver took exceptional care securing both the vehicle and the kayak, ensuring nothing shifted during transport. Their large tilt-tray truck—kept in immaculate condition according to travellers who've used it—handles oversized SUVs and unusual configurations without fuss, making them a reliable choice when standard tows won't cut it.

Who are the main drivers at ACTNOW Towing, and what do Canberra locals say about them?

Matthew and Athol are the two names that come up consistently when locals talk about ACTNOW Towing. Matthew is known for being supportive and understanding during stressful breakdowns, often arriving faster than expected and keeping customers updated throughout. Athol has a reputation for professionalism and a friendly, sunny disposition—people tell us he helped organise same-afternoon tows from one side of Canberra to the other, and his skillful handling of large vehicles on the tilt-tray truck earns regular praise from interstate travellers stuck near Belconnen.

Can ACTNOW Towing help if your car won't start due to key or locking issues at shopping centres?

Yes, they've handled these exact situations around Canberra. One local had their remote central locking fail completely while parked at the shops with three young children in tow—ACTNOW arrived quickly, hooked up the car, and towed it home for a very reasonable fee. Another customer had a key break mid-shop, leaving the car immobile. The team responded fast, kept things calm during a stressful moment, and sorted the tow affordably. If you're stuck in a car park with locking or ignition trouble, they're a solid local option.